Advertising Sales Operations Coordinator - Temporary (Oakland Downtown)

Feb. 14, 2012

San Francisco, CA

Confidential

Think about impacting 50M people online in innovative and imaginative ways every month. We do this every day and you can too. Bring your talents to a growing and dynamic team -- we want to hear from you!

Our family of free, advertising-supported sites: Dictionary.com, Thesaurus.com and Reference.com provide authoritative definitions, synonyms, pronunciations, translations, and more for millions of words. We create innovative and timely products to facilitate learning and intellectual growth, such as our recently launched Quotes Channel and Flashcards, plus our Word of the Day email, which reaches over 1M users daily. Our mobile apps on iPhone, iPad, Android, and Blackberry have been downloaded 25M times, and 225K people follow us on Facebook and Twitter. Our vision is to go beyond a simple reference look-up, and become the #1 trusted, comprehensive brand for words and word learning, growing with users through the stages of their lives. Dictionary.com needs you to take us to the next level. Work in a high-growth, startup-like environment but with the resources of a public company and its portfolio of internet companies.

Summary

Dictionary.com is seeking a Temporary Advertising Sales Operations Coordinator. This position is responsible for supporting the Dictionary.com sales team on all aspects of account management during the pre and post sales cycle and throughout the campaign execution process. The Sales Ops Coordinator will maintain assigned accounts on a day-to-day basis from the close of a sale through invoice clearance. The position has frequent contact with the internal sales team, internal finance and legal departments, as well as external clients. Key components of this position are to provide outstanding customer service and build effective relationships with internal partners and external clients and ensure campaigns meet and exceed client specifications using ad server tools. We are looking for a motivated self starter who is eager to engage in the business and learn the sales operations processes from beginning to end. In addition, the right candidate will be able to multi-task in a fast paced, high pressure environment.

Responsibilities

Collaborate with sales teams in weekly meetings provide updates on account status reports.

Maintain schedule changes, both internal and external, including follow-up with agencies.

Understanding of third-party ad servers (i.e. Doubleclick) and systems to manage deals and monitor campaign optimization.

Generate reports and track campaigns in DART

Monitor sales revenue reports and ensure all contracted dollars are booked.

Work with ad ops to troubleshoot targeting issues, inventory constraints, resolve any traffic issues and reconcile discrepancies.

Work closely with billing and A/R teams to reconcile and clear invoices in a timely manner, monitor accounts receivable, and issue invoice adjustments.

Required Experience and Skills

Bachelors degree (or equivalent work experience)

1-3 years experience in sales or advertising

PC Proficiency in PowerPoint, Word and Excel

Strong math and analytical skills

Must have superior customer service skills

Must be extremely detail oriented

Ability to work in a fast moving environment

Ability to prioritize

Strong verbal and written communication skills

Ability to manage multiple tasks and activities simultaneously

To Apply:

Please apply online: http://hire.jobvite.com/j/?aj=opzcWfwQ&s=craigslist