Audio Visual Technician (Redmond!)

Feb. 21, 2012

Seattle, WA

Confidential

Hello! Please read the job description below carefully. We are looking for a bright, energetic and enthusiastic Audio Visual Technician with an eye for detail and the ability to work both independently and as a member of a dynamic team. We are a large, stable company that is offering this full time position with benefits.

All replies should attach a resume. Replies without a resume will not be considered.

The job will require criminal and DMV checks.

Thanks you very much for your interest. We look forward to hearing from you.

Valid Washington State Drivers License a must

Job Title: Audio Visual Technician

Education: High School diploma or GED

Requirements: Valid Washington State Drivers License

1 year AV operations experience preferred

1 year hospitality industry experience preferred

Summary of Duties & Responsibilities:

Repair, maintain, upgrade and install AV equipment for Microsoft Puget Sound.

Coordinate conference guest & business services for Multi Purpose conference rooms

Troubleshoot equipment and assist clients with conducting meetings in a fast paced environment.

Technical Duties:

Set up and removal of AV equipment throughout Microsoft Puget Sound

Provide customer service and specific AV assistance to clients including AV troubleshooting and operational assistance

Basic AV maintenance including AV cable interfacing, remote control battery replacement and emergency projector lamp replacement

Maintain pooled equipment for on and off site presentations

Meet and greet customers at the designated times.

Inventory equipment

Maintain equipment function checklist

Assist in maintenance and repair of AV equipment through escalation to engineering services

Provide timely and descriptive reports of equipment malfunction

Maintain neat appearance of AV cables and equipment

Input data for metrics tracking

Serve as contact between customers, vendors & MSCC staff for day-to-day event operations.

Review event schedules in Nautilus and ensure all room & facility requirements are communicated and met.

Work with Event Managers to communicate room requirements & changes as they arise.

Provide statistics and track services provided.

Work with MSCC Receptionists to facilitate customer requests, make recommendations, or coordinate travel arrangements.

Check & review all conference rooms prior to meetings start on a daily basis to ensure set up requirements are met. Walk through rooms to ensure all necessary items are secured, rooms are set/struck and/or ready to be re-set. Work with vendors to ensure all room information is understood.

Assist with materials or equipment which may be delivered by speakers, exhibitors, meeting planners or delivery companies. Log & track all items in/out. Assist with load in/out of materials/equipment within reasonable weight limits.

Post signage for meetings.

Inspect and maintain appearance/functionality of conference rooms for quality assurance and also responsible for facilitating work order escalations.

Create and maintain conference rooms database containing specifications, digital images, room directions (print & electronic versions), audio visual capabilities, standard room set up and peripheral inventory.

Monitor room usage (ie: no shows).

Deliver, set up and retrieve Polycom phones.

Assist with storing deliveries and materials for meetings using log procedures.

Provide information to janitorial staff to assist in room set up and cleaning schedules on a daily basis.

Communicate daily with event team to ensure all needs are being met.

Communicate and interface with EBC front desk staff.

Foster working relationships with all service related vendors.

Technical Expertise Required:

Competent in Computer Applications -- Access, Excel, Publisher, Power Point, Visio, FrontPage, Word, Internet and Outlook. Prior usage of Asset Management software a plus

Ability to use AV diagnostic equipment

Technical proficiency with video, audio, and projection equipment

Knowledge of catering resources

Necessary Skills:

Strong Customer Service Skills

Basic Math Skills

Strong Attention to Detail and Accuracy

Multitask Oriented

Process Management

Strategic Planning

Excellent Verbal and Written Skills

Ability to Function in a Fast Paced Deadline Oriented Environment

Professional Demeanor

Ability to Adapt Quickly to a Changing Environment and Flexible Workload

Independent, Self- Motivated Worker

Excellent Time Management Skills

Strong Basic Math Skills

Physical Demands:

Drive company van during business.

Climb ladders as necessary

Lift and carry 50lbs+