• Ensure that all events have signed contracts, deposits, and insurance coverage on file before the event date. • Monitor operations throughout the event to ensure compliance with regulations, contracts, timely event services, staffing levels, building security, guest safety, and client satisfaction. • Maintain communication concerning any guest of client issues with your Manager and Venue Experiences Lead throughout the event. • Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.
Create an account to see the full posting, access our search engine, and more.