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Event Planner / Restaurant Manager (Raleigh, Nc)
Feb. 20, 2012
Raleigh, NC
Confidential
Position:
Event Planner / Restaurant Manager
Overall Responsibility:
Sell & plan business and social events for restaurants private dining rooms.
Dining room management & management of daily business operations.
Key Areas of Responsibility:
Respond to all event inquiries in a prompt, professional & engaging manner
Timely follow-up on all stages of the event planning & sales process
Execution of all aspects of sales process from inquiry to contract to event details
Build and manage relationships with local businesses & community
Communication with store-level management & kitchen staff on the execution of events
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
Ensure total customer satisfaction, quality of serivce, food & beverage
Ensure financial objections are being achieved
Assist in overseeing all hourly personnel (FOH & BOH) as delegated. This may include: hiring, training, development, evaluation, discipline, scheduling
Ensure the sanitation of the facility
Provide a positive and motivating work environment
Provide a friendly and inviting customer dining environment
Strive to improve the quality and value of the customer's dining experience
Uphold and follow the policies and standards of the company
Job Requirements:
Passionate "Hands-On" management style
Motivating leader and teacher
Excellent interpersonal skills
Honest and dependable
Successful team player
Professional in all areas.
Strong sense of customer service
Excellent organizational and time management skills
Excellent verbal and written communication skills
Thorough knowledge of product, including menu items, packages & policy
Strong public speaking skills and ability to lead group training sessions
Ability to negotiate and work within a budget
Proficiency in Microsoft Word, Excel and Event Planning Software
Bachelors degree in Hospitality and/or General Business or equivalent work experience
Reliable transportation
Must maintain a flexible schedule to accommodate evening & weekend client meetings and events