Events Services Manager (Light Group Corporate)

Feb. 14, 2012

Las Vegas, NV

Confidential

The Light Group has an opening in our Sales Department. We are looking for an experience candidate to be our new Corporate Event Service Manager.

Corporate Event Service Managers are responsible for all aspects of planning a meeting or special event for the Light Group. They will develop and maintain accounts by ensuring customer satisfaction before, during, and after the event. They will help build and maintain relationships with the company's clients. Service Managers will be responsible for all amenities and accommodations at the event. The will ensure that client needs are met in a way that improves customer satisfaction and increases profitability for the Light Group.

Essential Job Functions:

Plan, direct, and coordinate events at multiple venues and assists in the selection of menu items

Arranges for facilities or equipment

Communicates customer needs to the appropriate personnel

Maintains files for each event, closes event, and writes follow-up correspondence

Reiterates specified details of events in contract form

Negotiates BEOs with clients including menus, beverage, setup and services, and party size

Prepared to resolve any issues, complaints, and problems to ensure quality events

Required Qualifications:

Minimum 3 years experience with servicing events of 20 or more clients

Experience creating and executing BEO orders in catering and sales environment

A demonstrated record of achieving objectives within time, cost and profitability parameters through an understanding of the sales process

Must be organized, have a sense of urgency, develop rapport with customers, multi-task, sharp with a professional personality

Ability to interface effectively with operating management at all levels of the company by virtue of keen business insight, professional competence, personal integrity, and strong communication skills

Ability to work non-traditional hours including most holidays

Knowledge of Food and Beverage etiquette, member and guest relations, and service standards

Ability to work under pressure and deal with stressful situations during busy periods

As one of America's premier hospitality companies, The Light Group continues to be an innovator for their industry by capitalizing on ventures that raise the bar for service and customer expectations. LG venues have also garnered the respect and patronage of the celebrity A-list, due to their continuing commitment to providing guests with cutting edge establishments on the forefront of style and trends. Offering something for everyone, The Light Group's vast array of properties accommodate a wide spectrum of personalities and lifestyles, providing the ideal environment for any demographic.

Our company is an EEO Employer. Criminal Background Check and Drug Screen Pre-employment will be required