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Operations Deputy Director (Pt. Loma)
Feb. 22, 2012
San Diego, CA
Confidential
NTC Foundation
Operations Deputy Director
The NTC Foundation, a 501(c)(3) non-profit organization, is the steward, on behalf of the City of San Diego, of 27 historic buildings within the former Naval Training Center-San Diego designated for development as a civic, arts and cultural district ("NTC at Liberty Station"). To date, 7 buildings have been rehabilitated and house more than 40 resident groups including civic, arts and cultural non-profit organizations, dance companies, museums, galleries, instructional and design studios, creative retail, food and beverage, and other uses. Currently 8 additional buildings are under rehabilitation with opening dates in spring 2012. The NTC Foundation leases indoor and outdoor venues within the campus for a wide variety of meetings and events--including major conferences, trade shows, community events and private functions.
The NTC Foundation's responsibilities include real estate development, property management, leasing, marketing, sales and support of event venues, and collaboration with resident groups to create and sustain NTC as a major regional arts and cultural destination.
Operations Deputy Director's Position
As a key member of the Operations team, the Operations Deputy Director reports to the Operations Director and assumes a management role in the Operations Department of the Foundation. The Operations Department has primary day-to-day responsibility for managing all aspects of the NTC Foundation's physical plant, including maintenance, custodial, client services, events, security and Emergency Preparedness and Evacuation Plan.
Responsibilities
Operations Deputy Director Duties, Responsibilities and Skills
Provide operational and administrative leadership to Operations department staff
Effectively utilize staff (employees and contractors) to maximize output while containing costs to meet business objectives
Direct and ensure that service level timelines and quality criteria are met for all assigned areas of responsibility; exhibit strong understanding of customer service
Assist in planning, directing, coordinating and budgeting for the facilities, including hiring personnel
Administer policies and procedures for events and coordinate activities and events with the Venue Sales and Marketing department
Supervise the facilities usage, operations, equipment maintenance, etc.
Oversee use and management of audio-visual equipment used within the event venues
Interact pleasantly and effectively with tenants, clients, the public, and other NTC Foundation staff
Oversee and direct maintenance personnel and workers engaged in equipment installation, facilities equipment repair and preventive maintenance
Assist in preparing and maintaining annual budget for buildings use and facilities maintenance
Qualifications and Requirements
5+ years of related experience including 2 years of supervisory experience
Event Management and/or AV experience strongly preferred
Experience managing multiple and multi-use facilities
Familiarity with computer Event Scheduling & Management systems
Construction/Maintenance experience strongly preferred
Valid CA driver's license
Weekend and evening work required to complement schedule of Operations Director
High-level PC proficiency essential
IT Management experience desired
Personal Attributes
Strong supervisory and interpersonal skills, ability to communicate and manage well within the organization and with third parties
Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results orientation
Self-directed; multi-tasker able to work with diverse groups at all levels
Ability to manage limited resources and cash flow
Comfortable working within the constraints of a small company that has large company responsibilities
Has enthusiasm for, and commitment to, working in the non-profit sector for the good of the San Diego region
How to Apply
The NTC Foundation and its civic, arts and cultural district are located in beautiful and historic Point Loma. The Foundation offers competitive salaries and benefits, including holidays and paid time off, and makes available health plans, life and disability insurance, and a retirement savings plan. Qualified and interested candidates should send a resume with references. Please reference Job # (OPS2012). Interest in NTC at Liberty Station is appreciated. Visit us at www.ntcfoundation.org. The Foundation's employees work in a collegial environment. We value diversity and are proud to provide a workplace free from harassment and discrimination. EOE.
Qualified candidates must be authorized to work in the US, pass a drug screen, and have successful results from an in-depth background check. These will be executed after receiving a job-offer and before beginning work at NTC Foundation.
