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Brand Ambassador - Women'S Designer Collection
Dec. 7, 2011
New York, NY
Saks Fifth Avenue
Essential Duties and Responsibilities:
Model all Saks Fifth Avenue Service Principles (Greet, Relate, Exceed, Attend and Thank)
Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department sales goals
Maintain a consistent high level of customer service by developing excellent customer relationships
Increase vendor line sales by developing new and existing clients through clienteling
Proactively generate and share ideas with Selling Manager on ways to develop the vendor line as well as your own business opportunities and maximize sales to achieve or exceed goals
Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business and communicate with clients
Develop strong communication and working relationships with Corporate Buying Office regarding specific needs, opportunities, sizing and customer requests to target future growth
Act as a liaison between the sales department and vendor representatives
Coordinate department efforts to maximize special events and trunk shows
Conduct product training for staff and associates in adjacent areas on an ongoing basis
Work with the Sales Support Team to familiarize them with any vendor specific merchandising needs
Focus all efforts on providing an exceptional customer experience
Approach all visitors and customers warmly, whether in your selling area or outside your selling area
Maintain readiness standards by ensuring a clean, tidy and welcoming selling environment
Participate in annual inventory and inventory preparation
Other store initiatives as assigned by management
Job Requirements:
Minimum 2 years of retail experience, in a like product line, preferably in a customer focused environment
Previously demonstrated successful sales experience, exceeding quota
Ability to read and understand sales reports
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
Ability to strategize the business and be self-motivated; taking initiative to increase individual and line productivity, while also motivating other team members to help sell the vendor line
Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue
Focused on attention to detail, taking initiative, and working in a positive working environment
Ability to work well with others, as well as the ability to work independently to drive a successful business
Demonstrate sound business judgment and organizational ability
Effective interpersonal, verbal, and written communication skills
High school graduate or equivalent required; college degree preferred
Physical Requirements and Working Conditions:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to physically maneuver and handle merchandise. Lifting of up to 15 pounds may be required.
Ability to work a flexible schedule based on business needs, which may include evenings, weekends and holidays
