Communications Specialist (Excelsior, Mn)

Dec. 16, 2011

Minneapolis, MN

Confidential

If you are a results driven communications professional who is energetic, takes charge and thrives on opportunity then BuyerCurious.com may be the right place for you. BuyerCurious.com is a new online service that empowers buyers of residential real estate to make offers online. We offer competitive pay, a flexible schedule (part time or full time is possible for the right candidate), health care benefits, vacation, and a casual work environment.

The Communications Specialist is charged with supporting the company's expansion through the delivery of exceptional communications to both new and existing customers. Working directly with the company's leadership team and the company's external public relations company, you will develop and deliver communications targeting new customers through social media, blogs, emails, texts, and advertising. You will also interface directly with individual customers who seek support in using the web application, ensuring that every touch point with a customer results in a positive experience. Because you will become a prominent voice of the company, you must be skilled in both written and verbal communication and also be highly adept with social media. The right candidate will be versatile and open to contributing to a wide variety of company projects as needs change in a highly dynamic environment.

About the Company

The Communications Specialist role represents a unique opportunity to become a key part of a talented, energetic start-up team in the early stages of bringing its offering to market. DealCurious, LLC, the company behind BuyerCurious.com, is a well-capitalized start-up with exceptional growth potential. Its suite of real estate services is based on proprietary business methods and has exceptional growth potential.

The company is based in the western suburbs of the Minneapolis, Minnesota metro area (Excelsior).

Responsibilities

Develop, execute, and administer direct communications efforts designed to attract new customers and partners

Develop the company's social media presence

Develop online ads for the company / perform necessary trafficking to go from production to implementation

Create collateral / support materials for marketing efforts and web content

Support users of the company's consumer web application by directly interfacing via telephone, e-mail, or online chat, owning inquiries from initial contact through to resolution.

Partner with other team members in responding to support requests that require specialized technical or business expertise

Participate in product enhancement planning, serving as an internal advocate for the customer experience

Participate in quality assurance testing for product enhancements

Assist with miscellaneous company projects as needed

Position Requirements

The successful candidate must:

have completed a four-year college degree program, preferably in communications, public relations, or marketing

have strong written and oral communication skills

exhibit strong interpersonal skills and a service orientation

be self-motivated, self-directed, and display sound professional judgment

have strong prioritization, organization, and time management skills

be proficient in the use of Microsoft Word, Excel and PowerPoint

have a fundamental understanding of consumer web applications and be "tech savvy"

have an interest in being part of a growing start-up company and have a solid understanding of the risks, opportunities, and evolving environment / needs

be versatile and open to contributing to a wide variety of company projects as customer support volume allows

exhibit personal integrity and have the ability to appropriately manage proprietary information

It's a plus if a candidate has:

personal knowledge of the real estate purchase process

graphic design capability