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Preschool Photography Guest Service Specialist (Houston, Tx)
Aug. 31, 2011
Houston, TX
Confidential
As a Preschool Guest Service Specialist, you will provide telephone customer service to assigned childcare centers throughout the area, confirming portrait dates, responding to inquiries and effectively resolving customer issues. You will also play a key role with the district photography and operations team to support sales goals by: scheduling and maintaining photography schedules; working with the production lab to resolve issues; entering contracts and ensuring account information is current; and have the opportunity to call previous customers to reschedule appointments.
Job Requirements:
High school diploma or equivalent and at least 2 years customer service or related experience involving extensive telephone contact
Strong customer relations skills and the ability to influence positive outcomes
Previous sales experience
Strong MS Office and data entry skills
The chosen candidate will be:
Organized, detail-oriented, with great follow-up skills
Professional, team-oriented, and a great communicator
Why Lifetouch?
A benefits package which includes medical, dental and life insurance
You may qualify for the Employee Stock Ownership Plan (ESOP) allowing you to share in the growth and prosperity of Lifetouch and have the opportunity to plan for your retirement needs
About Us:
Lifetouch National School Studios Inc. preserves school portraits and memories with quality keepsakes for schools, students and families from preschool through senior high.
Employment with Lifetouch National Schools Studios is contingent upon successful results of a criminal background check. Apply now at www.lifetouchcareers.com! Lifetouch is an Equal Opportunity Employer.